Returns & exchanges? Easy.

We offer easy returns and exchanges on unworn, unwashed merchandise with attached tags within 30 days from the date your order is delivered.

Need a different size? Simply return or exchange your item and place a new order with your correct size.

For information on international returns, see here.

Do it in store.

Bring your purchase to any rozenixta's store and we'll help you with your return or exchange, IRL.

Have your order number ready, follow a few quick steps and choose the best return method for you.

Click on “Get Started,” which will direct you to our returns portal.
Enter your order number and zip code. You will be directed to an “Unavailable to Return” page. Click the Poshmark button to start a resell.
Create an account using your email and Poshmark will generate a listing to sell your rozenixta’s.
Review the information and click “List This Item.” You’re all set.

We’re here to help. You can contact us Monday to Friday, from 5am to 9pm PT. And Saturday & Sunday, from 5am to 6pm PT.